3 YEAR HOSPITALITY STEEL, WROUGHT IRON & ALUMINUM FRAME STRUCTURE LIMITED WARRANTY,

1 YEAR HOSPITALITY WICKER LIMITED WARRANTY

 

What is Covered

We warrant to you, the original purchaser, that with the exceptions stated below, the furniture you have selected is free from defects in material and workmanship. 

How Long Does Coverage Last?

For all metal frames-

This limited warranty lasts for a period of THREE (3) years from the date of delivery of the furniture. 

For all wicker material-

This limited warranty lasts for a period of ONE (1) year from the date of delivery of the furniture. 

What Paulduan Creations Will Do

If within the Warranty Period, your furniture fails structurally Paulduan Creations will, at our option, repair or replace the frame or the part of the furniture in the original color and style. In the event that a frame or wicker color is discontinued, we reserve the right to substitute the defective frame in a similar style or color at our option. Please note, because steel and wrought iron is made from steel, small amounts of rust seepage may appear when used outdoors, mainly in the joints and crevices. 

To Obtain Service

Any claim under this warranty should be initiated within the Warranty Period by contacting one of the following: any authorized Paulduan Creations dealer or sales personnel, or the retail platform from which the original purchase was made. 

What is Not Covered

This warranty does not cover and is void if damage is a result of freight/shipping, normal wear and tear, Finish failure from indoor pool or seaside use caused by neglecting to provide reasonable and necessary care, a failure caused by Unreasonable or abusive use, acts of God, improper care, freeze damage, mildew, etc.

 

Disclaimer

This warranty is valid only in the 50 United States and Canada. This warranty is in lieu of any implied or other expressed warranties. 

This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

CARE & MAINTENANCE

For frames

Cleaning & Maintenance

Clean with warm, soapy water and allow a complete dry. Damage to the paint finish may cause corrosion, touch up with paint immediately. To maintain the gloss on non-textured finishes, protect with a fine automotive wax.

Insect Repellents and Suntan Lotion

The finish on Paulduan Creations furniture is formulated and baked on to make it highly resistant to repellents and lotions. However, to avoid discoloration, clean metal parts of these products frequently.

For wicker

 

Cleaning & Maintenance

For best results, clean regularly with mild detergent and warm water. Cleaning will help prevent mildew by washing out dirt particles that may become trapped. Shake out excess moisture after rinsing and allow to dry thoroughly before storing.

Removing Stains and Mildew

Clean with a solution of warm water, mild laundry detergent, and chlorine bleach (no more than 1/4 cup per three gallons of water) and allow a complete dry. Never use a solvent-type solution.

Insect Repellents and Suntan Lotion

The use of insect repellents and suntan lotion is not recommended. Insect repellents and suntan lotions can reduce the life of HDPE, accelerate fading and stain fabrics. To avoid damage, wipe clean with mild laundry detergent and warm water.